FREE Express Post on Orders Over $100T&C Apply
FREE Express Post on Orders Over $100T&C Apply
We accept all file formats. Vector files are preferred as they are more sticker friendly and produce the best results for your stickers. Example of vector files: EPS, AI, PDF, SVG.
For best results, we recommend minimum resolution of 300dpi. Higher resolution means a better print result.
Steps to check your resolution of your artwork:
1. Open your file in Photoshop
2. Remove any unwanted space in the artwork by using the Crop tool.
3. Go to Image, then Image Size (Alt + Ctrl + I or Option + Command + I)
4. Untick ‘Resample’
5. By changing the width and height, the resolution (pixels/inch) will change accordingly. The minimum resolution should be 300 pixels per inch. The associated width and height to the resolution will indicate the print size.
For the best printing results, your artwork should be in CMYK mode.
No, you don't! We will do that for you. We will automatically add a 3mm white border around the artwork. This thickness can be changed but has to be a minimum of 2mm.
This border ensures that your printed material does not get cut off in the production process.
This border doesn’t have to be white.
You can have a full bleed sticker which means colour around your sticker rather than white. Just remember to make sure all your printed information is within the safe area.
Feel free to indicate the cut line yourself and provide this as a vector file. We recommend doing this with a vector based stroke.
For a better cut result, round the corners to 3mm. Rounder corners also have better adhesion as sharper and thinner corners can catch and lift.
The stickers can have marginal cutting errors of +/-1mm. We cannot guarantee 100% accuracy with cutting however constant maintenance and calibration of our hardware ensures tight accuracy.
We recommend leaving a 3mm bleed around the boarder of your design.
We can print as small as 4pt font however we wouldn’t recommend anything under 6pt. Be mindful that you still want text to be legible. Why, hello there! This is what font size 6pt looks like.
Remember to convert all fonts to outlines. There are so many available fonts which makes it impossible for us to have all of them. By converting text to outlines, we will then be able to see your font properly.
Steps to convert fonts to outlines:
1. Open file in Illustrator2. Select all text in the file3. Select Type, Create Outlines (Shift + Ctrl + O or Shift + Command + O)
At Stickeroo, we print CMYK colours. If requested, we will match Pantone colours to their CMYK equivalent but cannot guarantee exact colour matching. Also, RGB colours are extremely hard to match but we will try our best.
For the best printing results, your artwork should be in CMYK mode.
Please note that colours may vary on different monitors and are slightly different in person.
You can have as many colours in your design as possible. We won't charge you per colour. You can have all the colours and shades of the rainbow in your design and you won't be charged more.
Our stickers can be used indoors and outdoors. The vinyl we use for our stickers have a 5-year outdoor rating. They are UV, water and salt water-resistant. This means that our stickers won’t fade or discolour for a couple of years.
Our stickers also have excellent adhesion to most popular substrates.
We currently print in full colours and can print this onto clear vinyl.
For a custom quote, email us your design, size and quantity you are after and we shall organise a quote for you! Please note that full-colour printing means that we print in CMYK colours which means any white areas in your design will be clear if printed on clear vinyl. We can print with white ink on clear vinyl if requested. Please let us know if you require white ink printing. Also, vector files are required for this process.
If you are placing your Clear Stickers on a light opaque background, you won't need to add extra white to your design. However, if you're wanting to avoid the dark coloured background shining through your sticker, we would recommend adding white ink to your sticker.
Yes, they are!
Our stickers can be popped in the fridge or freezer as well as dishwasher. Our stickers have even been tested in a baby bottle steriliser. Perfect labels for daycare and kindy!
Currently, we do not print with metallic inks or have foil finished stickers.
We do print on Holographic Vinyl which is a rainbow metallic look! Check out our Holographic Stickers!
We are not able to print on the back of our stickers.
Our custom stickers are made from the highest quality vinyls available. They stick better, feel better and look better. A better-quality vinyl will always produce a better print. We print on vinyl which makes our stickers highly water resistant and waterproof.
Our stickers aren’t too thick, so they are easily applied onto simple curved surfaces – great for labeling those jam jars! They also have excellent adhesion to most substrates: Kraft bags, cardboard takeaway containers, plastic containers, glassware, windows and metal.
Carefully lift a corner of the sticker and slowly peel it back, folding the sticker back on itself.
We use high-quality vinyl which means when removing your sticker from metal, glass or plastic, it will leave minimal to no tacky residue.
We've just dropped it like it's hot! We have just launched Holographic Stickers. These stickers will be cut as individuals rather than multiplied on a sheet. We have listed the most popular sizes and quantities but if your size and quantity are not listed, email us at hello@stickeroo.com.au for a custom quote. Remember, it is always more cost-efficient to get a larger order!
Go taste the sticker rainbow!
At the moment, all of the Roll Labels are available as hand-applied labels only. This means there's no option to choose the leading edge or orientation of the labels. This will be decided based on the best yield possible.
For machine-applied labels with specific orientation and specifications, these would have to be communicated to us by email. You can email us at hello@stickeroo.com.au with the label size and artwork so we can organise a custom quote for you.
Die Cut Stickers and Kiss Cut stickers, when applied to a surface, they look the same. The only difference is how they are presented to you and your customer.
Just like a conservative first date kiss, our blade precisely and gently cuts the top layer of vinyl to create a peel away sticker. The leftover vinyl is the perfect area to print extra promotional material for your brand and designs.
Our Die Cut Stickers give a bit more punch where we chomp through the vinyl and backing. We will customise your sticker shape to best suit your design. Just like wearing a dress, it should really show off your curves!
Of course! After ordering your stickers, we will email you a proof to approve before sending it off to production. Make sure you keep your eyes peeled for an email from us with your proof within a business day of ordering.
You can request unlimited revisions until you are happy. We aren't happy until you are!
Yes we do. If your sticker size isn't there, please email us at hello@stickeroo.com.au. Alternatively, you can complete a quote form and we will get back to you as soon as we can.
Currently, the smallest sticker we print is 25mm x 25mm and the largest sticker we can print is 600mm x 600mm.
3 Easy Steps:
1. Select the type, size and quantity of your stickers.2. Upload your artwork and leave any comments.3. Proceed to Checkout.
You will receive an online proof with 1 business day where you can approve or request for adjustments. Once you have approved the proof, your stickers will be printed and cut and on its way to you!
We try our very best to email you with your proof of artwork within 24 hours of purchasing your order.
Please ensure your email address is correct during the purchase process.
If you haven't received a proof within 2 business days, please let us know!
Please check your spam/junk folders before contacting us.
What do you intend to do with the stickers?
Die cut and kiss cut stickers are individual stickers which are perfect for handing out at events, functions and expos.
Sticker sheets and product labels are the way to go if you are needing easier and quicker peel to label those coffee bags, glass jars and tins.
If you want colourful prints on cars, choose bumper stickers.
If you want to decorate a wall, window and even your drink bottle, try our wall/window decal.
We provide unlimited revisions free of charge for your sticker design until you are happy. Once you have accepted the final proof, it is then printed and cut and sent to your door in no time.
We aren't happy until you are!
Our prices listed and provided in quotes is the price for each design. If you would like another design, simply select the quantity you are after for that design, upload the design and add it to cart.
The quantity listed on our website refers to the number of stickers rather than sheets. This removes ambiguity because we need to know how many stickers you would like to order. All our Sticker Sheet Labels are customised depending on how many stickers and the size of stickers you are after. We will try and place as many stickers on a sheet as possible to be able to fulfil your order.
The only time that the quantity refers to the sheet rather than stickers is for our Custom Sticker Sheets where the end product is the sheet. This is because the Sticker Sheet has multiple designs which are placed in a specific orientation on the sheet.
Sure can! If we haven't sent your order off to production, you can cancel or change your order. If you would like to cancel your order, please let us know as soon as possible so we can organise a full refund for you. Simply email us your order number you would like to cancel and we will do the rest!
We provide unlimited revisions so you can change your order up to the time you confirm your order for print. Once your order has been sent to the production team, we are unable to pull it back out to make changes. We are constantly trying to fulfil your orders as quickly as possible so once it has progressed to production we are unable to then edit it.
If you have any urgent questions about your order, please email us at hello@stickeroo.com.au.
We definitely do not charge for more colours.
When placing an order, you have the option to create your account with us. If you haven't done this with your previous order, an account won't be created. If you'd like us to check whether you have an account or not, feel free to send us an email so we can have a look for you.
If you don't have an account with us yet and would like one, let us know and we will email you an invitation link so you can activate your account with us for easier reordering next time and so you can view your previous orders.
Express post and rush order are two different services. What's the difference?
Express post
This refers to the delivery option provided by Australia Post. With this, you will be able to track your order in transit. Delivery times are as follows:
You can jump to Australia Post's website to calculate delivery times to your area from Ferntree Gully, 3156.
Rush Order
Rush order a service provided by Stickeroo to expedite the processing of your order. Expedited orders mean your order will be posted within 2 business day after the proof is approved and any pending invoices are paid. You can inquire about this by emailing us at hello@stickeroo.com.au.
Once your order is dispatched, you will receive an email notification where an option to download your invoice is available at the bottom.
You can also send us an email at hello@stickeroo.com.au and we'll send you an online copy.
We love our stickers and want you to as well! We always try our best to print and cut our stickers with great precision but we are humans. This means things can go wrong, hardly ever, but they can! If you have an issue with your order, please contact us at hello@stickeroo.com.au. We offer a full 100% refund or replacement on any order which is defective or where we have made an error.
Sticky Tip!
Here are a few things to check before confirming your proof for print:
Change of Mind
All our prints are custom and printed on demand which means we are unable to offer exchanges or refunds due to change of mind.
We have just opened up orders to ship to New Zealand!
Our current shipping charges to New Zealand and estimated postage times are:
$15 Standard Post taking 6-10 business days once stickers have been printed.
$25 Express Post taking 3-6 business days once stickers have been printed.
These are rough estimates of delivery times indicated by Australia Post. Please check the Australia Post website for any updates.
Once you have approved your artwork, orders are processed and sent to production. Production time for stickers usually takes 3-5 business days for runs less than 1000 stickers. *This excludes Roll Labels.
For larger print runs (over 1000 stickers), additional production time may be required. Please check with our Sales team before you place this order to clarify the timeframe involved, especially if you have a deadline to meet!
Because we are a local business, we support and use Australia Post for our deliveries.
Standard delivery (untracked) then takes:
Express Post (tracked and most recommended) usually takes:
Feel free to jump onto the Australia Post website to calculate delivery times to your area from Ferntree Gully, 3156.
Please note that we do not guarantee Australia Post's delivery times but we'll always try our best to get all orders out as early as we can. For urgent orders, please notify us by emailing hello@stickeroo.com.au.
Yes we do! A Rush Order expedites your order by guaranteeing a 2 business day production time before it gets sent out via Australia Post. This starts from the time you approve your final proof to print as well as paid your invoice. A Rush Order Fee applies.
Contact us directly via email at hello@stickeroo.com.au for a quote rather than placing an order online. Online orders will go through normal production and processing times. Please provide us with as much detail as possible, including any deadlines you may have when you email us. Please cater for Australia Post's delivery times as this will often change and we cannot guarantee their times.
Orders are shipped with Australia Post of course because your stickers are made in Australia!
Stickeroo works with Australia Post to deliver your orders reliably and efficiently.
We provide FREE shipping for orders!
All orders are sent with a handwritten thank you note from Stickeroo. We handwrite every single card for each order. We then place the orders into Stickeroo branded rigid envelopes. We had these custom made with rigid cardboard to help protect the stickers. These envelopes also have "Do Not Bend" printed on the front so that the postie does not bend them during transport. We can't guarantee that the postie won't bend our envelopes but we do what we can to tell them not to!
Yes! You can update your shipping address before it goes into production. Simply send us an email with the updated address and your order number and we will change it for you. Please include your unit/apartment number if you have one!
We will email you as soon as we pack your order and send it off with Australia Post. This means that your order has been picked up by the postie and the tracking number will update as soon as Australia Post scans your order.
For all express post orders, your tracking number usually updates within 24 hours of receiving the tracking number. This is usually because Australia Post needs a few hours to update its system. This means when you receive a notification that your order is on its way, details of the tracking number will update soon after. It doesn't mean that your order is lost if the tracking number in the system is unable to be found. Give it 12-24 hours from the notification until you try again with Australia Post. If in doubt, feel free to contact us!Express post and rush order are two different services. What's the difference?
Express post This refers to the delivery option provided by Australia Post. With this, you will be able to track your order in transit. Delivery times are as follows:Rush order a service provided by Stickeroo to expedite the processing of your order. Expedited orders mean your order will be posted within 2 business day after the proof is approved and any pending invoices are paid. You can inquire about this by emailing us at hello@stickeroo.com.au.
Yes, we can ship to the Christmas Island! However, due to a technical glitch, some postal codes aren't accepted on our website. If you encounter this, please send us an email so we can setup a manual order for you.
We pride ourselves with quality and service.
We pride ourselves with having the best customer service. If you have any questions or concerns regarding your order, we’ll be here to help.
We love seeing how you use the stickers we print for you! Browse through our Gallery to see how our customers use their stickers.
